Frequently Asked Questions
Once you complete your online visit, our licensed medical providers will review your responses to determine whether treatment is appropriate for you. If approved, a prescription will be sent to a state-licensed, FDA-regulated pharmacy and shipped directly to your door. You’ll also have ongoing access to our care team and clinicians for any questions or support.
Yes, you can cancel at any time. There are no long-term commitments or cancellation fees. Simply contact our customer support team, and they will assist you with the cancellation process.
No, insurance is not required, and there are no hidden fees. VivioMD offers affordable pricing options to help keep your weight loss goals within reach. We also accept HSA and FSA payments.
We work with board-certified, U.S.-licensed healthcare professionals serving all 50 states. All medications are sourced from state-licensed, FDA-regulated pharmacies to ensure quality and safety.